This Privacy Policy explains how we collect, use, store, and protect personal information when visitors access our website, interact with our services, or communicate with our team. We are committed to maintaining transparency, safeguarding user data, and complying with applicable privacy standards.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes names, email addresses, phone numbers, postal addresses, and any other information voluntarily provided through contact forms, subscriptions, or communications.
- Non-Personal Information: This includes browser type, device information, IP addresses, usage patterns, and interactions with website features.
- Cookies and Tracking Data: We may use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content.
2. How We Use Information
Collected information is used for purposes including, but not limited to:
- Responding to inquiries, requests, or feedback.
- Managing subscriptions, newsletters, and communications.
- Improving website functionality, performance, and user experience.
- Analyzing trends and user behavior to optimize content and services.
- Conducting research, reporting, and internal analytics.
- Maintaining security, preventing fraud, and enforcing site policies.
3. Information Sharing and Disclosure
We respect user privacy and do not sell personal data. Information may be shared under the following circumstances:
- Service Providers: Trusted third-party providers may process data on our behalf for analytics, email delivery, hosting, and other operational purposes.
- Legal Compliance: Information may be disclosed if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the relevant party under the same privacy obligations.
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to:
- Enhance navigation and user experience.
- Remember user preferences and settings.
- Analyze site performance and traffic trends.
- Deliver content more effectively.
Users may disable cookies through browser settings, but certain features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable administrative, technical, and physical measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no data transmission over the internet can be guaranteed as 100% secure. Users are encouraged to use strong passwords and secure their devices.
6. User Rights
Depending on jurisdiction, users may have rights including:
- Accessing personal information collected about them.
- Requesting correction or deletion of inaccurate or unnecessary data.
- Opting out of certain communications or data processing activities.
- Requesting portability of data where applicable.
Users may exercise these rights by contacting us through the designated contact channels.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. Users are encouraged to review the privacy policies of linked websites before providing personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If it is discovered that data has been collected from a child without consent, it will be promptly deleted.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in practices, technology, or legal requirements. Users are encouraged to review the policy regularly for any modifications. Continued use of the website constitutes acceptance of the updated policy.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, users can contact us via:
- Email: contact@playlevelhub.com
- Phone (New Zealand): +64 4 889 2746
- Postal Address: ANZ Centre, 171 Featherston Street, Wellington 6011, New Zealand